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Who We Are

Coverage Broadband Limited (CBL) is an infrastructure-based Internet Service Provider (ISP) with extensive technological capabilities to meet customer and public demand for high-speed broadband and value-added digital services. Our expertise spans wired connections to gateway access, multi-layer network integration, and robust security frameworks that support smart fibre-to-the-X, wireless, and enterprise broadband solutions.
 
Backed by a strong portfolio of global strategic partnerships, we deliver a rich bouquet of reliable, seamless, and affordable internet solutions with an unrivalled availability profile—ensuring our customers stay connected, productive, and digitally empowered in all they do.
 
We operate with a forward-thinking digital transformation mindset, continually innovating to build a network that fosters meaningful connections—enhancing productivity in the workplace while enriching the way people live, learn, and play.
 
As a proudly indigenous brand with a global vision and an exceptional team, CBL consistently reinvents itself through customer-first innovations and strategic investments that strengthen our presence in the technology, telecommunications, and digital economy sectors.
 
OUR STRATEGIC PARTNERSHIPS
 
CBL is the exclusive partner of Numbase Global for a range of value-added and fintech-driven digital services, including:
 • Advance Credit Services (ACS)
 • Data Monetisation Solutions
 • Handset Financing & BNPL (Buy-Now-Pay-Later) Models
 • Additional value-added digital services (VAS) designed to enhance customer experience and drive new revenue streams for operators and enterprise clients
 
Through this partnership, we bring cutting-edge, future-ready digital financial services to the Nigerian market, enabling operators and customers to benefit from innovative, accessible, and scalable solutions.

CBL Core Value

C2 = Customer Centric + Committed to Excellence

B2 = Be Inspired + Build Others

L3 = Listen + Learn + Lead

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Vision

We aim to be the most valuable and resourceful company in the world. With a focus to always make our customers a part of every process of creating meaningful services and solutions that help them succeed and thrive.

Mission

We will consistently innovate, adopt next-generation technologies and expand our network to ensure our customers enjoy unrivalled services through efficient operations.

CBL always aim for satisfaction

Trusted by many happy customers.

With an expanding graph as well as extensive coverage outlook, CBL network type and strength is optimized for:

Fibre Connectivity: we provide high availability (99.9%) internet services via fibre cables that connect enterprise business customers to our secured points of presence seamlessly with a minimum service provisioning TTD of 5-10 working days.

Broadband Internet Access Solutions: This CBL service capability includes an equipment-based model of transmitting data to and receiving data from all localized Internet endpoints for small to medium scale and home broadband customers.

Wireless Services: This covers CBL bouquet of wireless plans that connect a customer’s device or location to the internet. Such plans are either data only plans or data connectivity plans to cover combined solutions including voice, streaming, video conferencing or gaming services.

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Our Service Objectives

Customer Service 24/7/360

ours is a relationship fostering and technology driven Customer Service Unit (CSU) with friendly and smart individuals that treat all customer requests, inquiries and complaints with the highest level of regard, professionalism and real time resolution and problem-solving expertise that each customer deserve.

Technical Support

we boast a well-staffed and excellent 24hr technical support team that manage reconnections, restorations and downtimes swiftly and efficiently with an MTTR graph of 0-6 hours maximum.

Trusted and reliable

we make certain to maintain an SLA and network reliability graph of 99.9% for fibre and land-based services and 98% for radio-based wireless/mobile solutions.

WHO WE ARE

Coverage Broadband Limited (CBL) is an infrastructure-based Internet Service Provider (ISP) with extensive technological capabilities to meet customer and public demand for high-speed broadband and value-added digital services. 

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CONTACT US

Head Office:

3 Gurara Street, Maitama, Abuja – Nigeria

Telephone: +234 916 516 1882

WhatsApp: +234 813 841 9317

Email: info@coveragebroadband.co

© Copyright 2022 Coverage Broadband Limited.


All Rights Reserved

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